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Courses

Overview

Explore the vibrant front-of-house hospitality industry with the Level 2 Diploma in Food and Beverage Service at Shooters Hill Sixth Form College. There are two levels - ideal for students aspiring to excel in hospitality, aviation, or event planning. Gain practical experience in the professional setting of City View Restaurant, where you’ll develop skills in food and beverage service, cocktail mixology, barista techniques, reception duties, and event planning. This hands-on approach ensures you are well-prepared for exciting opportunities in hotels, restaurants, bars, membership clubs, airlines, and event venues. 

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Course Content

The Level 2 Diploma builds foundational skills, while the Level 3 Diploma develops supervisory and leadership abilities, preparing you for higher-level roles or further education. Both levels of this program provide a thorough grounding in the core principles of food and beverage service, with units including: 

Level 2 Diploma: 

  • Principles of Customer Service in Hospitality, Leisure, Travel, and Tourism 

  • Serve Food at the Table 

  • Prepare and Serve Hot and Cold Drinks 

  • Introduction to Barista Skills 

  • Assist in Reception Duties 

  • Maintain Food Safety in a Hospitality Environment 

  • Basic Cocktail Preparation and Service 

Level 3 Diploma: 

  • Supervise Food and Beverage Service Operations 

  • Prepare and Serve Complex Cocktails 

  • Advanced Barista Skills 

  • Plan and Deliver Hospitality Events 

  • Manage Customer Interactions in a Hospitality Environment 

  • Monitor and Maintain Health and Safety Standards 

  • Support and Lead a Hospitality Team 

Students at both levels will work alongside industry-trained professionals in a fine dining setting, serving paying customers and gaining valuable real-world experience.

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Requirements

To enrol in the Level 2 Diploma in Food and Beverage Service course, you’ll need: 

  • A keen interest in hospitality and a commitment to customer service 

  • Grade 2 or above in GCSE English and Maths 

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Careers

These qualifications open doors to a wide variety of roles in the front-of-house and event sectors, including: 

  • Restaurant Manager: Overseeing dining operations in fine dining or casual settings. 

  • Bar Supervisor: Leading bar staff and ensuring excellent customer service. 

  • Event Planner: Coordinating and delivering hospitality events. 

  • Cabin Crew Member: Providing exceptional service as part of an airline team. 

  • Receptionist: Managing front desk operations in hotels and other venues. 

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