Overview
Take your hospitality career to the next level with our Level 3 Diploma in Food Service Supervision at Shooters Hill Sixth Form College. This advanced programme is designed for students who have completed a Level 2 qualification in hospitality, food and beverage service, or a related field and are ready to develop leadership skills, oversee front-of-house operations, and deliver outstanding customer service.
Working in our professional City View Restaurant, you will gain hands-on experience managing food and beverage service, supervising hospitality teams, and ensuring high standards of guest experience. This diploma provides the essential skills needed for senior roles in hospitality management, fine dining service, and event coordination, as well as a strong foundation for university study in hospitality, business, or event management.
Course Content
The programme focuses on advanced supervisory techniques, team leadership, and customer service excellence, ensuring you are fully prepared for management roles in the hospitality industry.
- Supervising Food and Beverage Operations
- Advanced Customer Service & Guest Experience Management
- Leading a Hospitality Team & Staff Training
- Managing Service for Fine Dining & Banqueting
- Cocktail & Mocktail Mixology for Upscale Venues
- Wine and Beverage Pairing for a Professional Setting
- Financial Control & Budgeting in Hospitality
- Health, Safety, and Licensing Compliance
Students will develop leadership and problem-solving skills by taking charge of City View Restaurant's fine dining service, hosting events, and mentoring Level 2 students, preparing them for the next step in their careers.
Requirements
- Successful completion of a Level 2 Food & Beverage Service qualification or relevant industry experience.
- Grade 4 or above in English and Maths.
- A strong passion for customer service, leadership, and hospitality excellence.
This programme is the perfect stepping stone into higher-level roles in hospitality management or university study in hospitality and business. Join Shooters Hill
Careers
This qualification opens the door to supervisory and management roles in high-end restaurants, hotels, private clubs, and luxury hospitality venues, including:
- Restaurant Supervisor – Managing front-of-house teams, ensuring high standards of customer service.
- Food & Beverage Manager – Overseeing hospitality operations in hotels, restaurants, and event spaces.
- Sommelier or Beverage Specialist – Recommending and pairing wines and beverages in fine dining settings.
- Hospitality Trainer – Coaching and mentoring new staff in industry best practices.
- Bar & Lounge Manager – Supervising bar operations and enhancing customer experience.
- Event & Banqueting Manager – Coordinating special events and high-end hospitality functions.
Many students choose to progress to university to study degrees in Hospitality Management, International Tourism, Event Management, or Business Administration, further expanding their career opportunities.